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Webmail troubles: my ISP was bought out by another...

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Webmail troubles: my ISP was bought out by another ISP and recently my ADSL connection migrated from the one to the other.

For my work, I use a webmail, because they can't or won't make POP mail available for the work account. Since I migrated, it became impossible for me to reply to mails, add new contacts and some other stuff. I can still send entirely new emails, but it's a hassle not to be able to just reply and forget about it.

The webmail works fine from other locations, but not on my partner's laptop, which is sharing my internet connection.

The ISP claims that 'absolutely nothing' changed and it's not their problem. The IT guy at work isn't terribly interested. I think I might convince either of them to act if I know exactly what the problem is. Can somebody crack this for me? Thanks.

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